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PRIVACY POLICY
Last updated: Oct 17, 2023
INTRODUCTION
Zephrous Inc. and its affiliates and subsidiaries ("Company" or "We") value your privacy and are committed to safeguarding it through adherence to this policy.
This policy outlines:
1. How we collect, utilize, disclose, and secure the personal information of our customers and website users ("you").
2. The types of information that may be gathered from you or provided by you when you visit our website, readpostcall.com (our "Website").
3. Our practices concerning the collection, use, retention, protection, and disclosure of this information.
By utilizing the Website and its email services, you acknowledge and accept that by interacting with this Website or subscribing to its services (such as email newsletters, events, etc.), you are sharing information with the Company, which may be in various formats and manners. This information is provided with the understanding that it may be used for business-related purposes, including sales, marketing, promotions, and professional interactions. You explicitly consent to be contacted by the Company, its third-party partners, advertisers, and others for professional and promotional purposes.
We will solely use your personal information in accordance with this policy unless otherwise mandated by applicable law. We ensure that the personal information we collect about you is relevant, not excessive, and used for Company-related purposes.
In Canada, privacy laws typically define "personal information" as data about an identifiable individual, encompassing information that can identify, contact, or locate a specific person. Business contact information, such as your name, title, or business contact information, is not regarded as personal information.
This policy applies to information collected, used, or disclosed regarding:
· This Website.
· Email, text, and other electronic exchanges between you and this Website.
· Mobile and desktop applications downloaded from this Website, allowing non-browser interactions with this Website.
· Your interaction with our advertising and applications on third-party websites and services, provided those applications or advertisements link to this policy.
Our Website may contain links to third-party websites, plug-ins, services, social networks, or applications. If you follow these links or enable such connections, third parties may collect or share data about you. Please note that these third parties have their own privacy policies, and we do not assume responsibility for them. We do not control these third-party websites, and we recommend that you review the privacy policy of each site you visit.
This policy DOES NOT extend to information:
· Collected offline or through any other means, including on other Company or third-party websites (including affiliates and subsidiaries).
· Shared with or collected by third parties (including affiliates and subsidiaries) through any application or content (including advertising) linked to or accessible from this Website.
Please carefully review this policy to comprehend our procedures and practices for gathering, processing, and storing your information. If you disagree with our policies and practices, please refrain from using our Website. By accessing or using this Website, you indicate your understanding, acceptance, and consent to the practices outlined in this policy. This policy may change periodically. Your continued use of this Website post-changes indicates your acceptance and consent to these alterations, so please revisit this policy for updates.
INFORMATION WE COLLECT ABOUT YOU
We collect and utilize various types of information from and about you, including:
1. Personal Information: Data that can be used to directly or indirectly identify you, such as your name, mailing address, email address, phone number, Internet Protocol (IP) address used to connect to the Internet, user name, or any other identifier used for contacting you, billing, or account information.
We offer users the option to unsubscribe from our newsletters using the unsubscribe feature at the bottom of our emails.
2. Non-Personal Information: Information that does not directly or indirectly reveal your identity or relate to an identifiable individual. This includes demographic information and statistical or aggregated data that does not directly identify a specific person.
3. Technical Information: Details such as login information, browser type and version, time zone settings, browser plug-ins, operating system and platform, information regarding your internet connection, the equipment used to access our Website, and usage statistics.
4. Non-Personal Details about Website Interactions: Information about your interactions with our Website, including URLs, clickstream data, product views, page response times, download errors, duration of visits to specific pages, page interaction details (e.g., scrolling, clicks, and mouse-overs), methods used to navigate away from the page, or any phone number used to contact our customer service.
HOW WE COLLECT INFORMATION ABOUT YOU
We employ various methods to collect information about you, including:
1. Direct Interactions: When you provide information to us through interactions such as filling out forms, contacting us via phone or email, or similar means.
2. User Contributions: You may also offer information for publication or display in public areas of the Website or transmission to other Website users or third parties.
3. Automated Technologies or Interactions: Data collected as you navigate our Website. This includes information gathered automatically, such as usage details, IP addresses, and data obtained via cookies, web beacons, and other tracking technologies.
4. Third Parties or Publicly Available Sources: Data acquired from our business partners or publicly available sources.
Information You Provide to Us
The information we directly collect from you on our Website may encompass:
1. Information provided via forms on our Website, utilization of the Website, or engagement with our email newsletters. This comprises data submitted when registering for our Website, subscribing to our services, posting content, and requesting additional services. We may also request information when you participate in contests or promotions sponsored by us and when you report issues with our Website.
2. Records and copies of your correspondence (including email addresses) if you contact us.
3. Responses to surveys we may request you to complete for research purposes.
4. Transaction details from your use of our Website and order fulfillment. You may be required to provide financial information before placing an order through our Website.
5. Search queries on the Website.
You may also provide information for publication or display on public areas of the Website or transmission to other Website users or third parties (collectively referred to as "User Contributions"). Your User Contributions are shared and transmitted at your own discretion. Although we restrict access to certain pages, please be aware that no security measures are infallible. Additionally, we cannot control the actions of other Website users with whom you choose to share your User Contributions, and we cannot guarantee that unauthorized individuals will not view your User Contributions.
Information We Collect Through Cookies and Other Automatic Data Collection Technologies
As you navigate and interact with our Website, emails, and events, we may use cookies and other automatic data collection technologies to gather specific information about your equipment, browsing activities, and patterns. This includes:
1. Details of your visits to our Website, including traffic data, location information, logs, communication data, and the resources you access and use on our Website.
2. Information about your computer and internet connection, including your IP address, operating system, and browser type.
We may also utilize these technologies to amass data about your online activities across time and across various websites or online services (referred to as behavioral tracking). The data collected automatically can be both statistical information and personal information, and we may maintain it or associate it with personal information collected through other means, information you provide to us, or data received from third parties. This helps us enhance our Website and deliver a more personalized and improved service, including:
· Estimating our audience size and usage patterns.
· Storing information about your preferences to customize our Website according to your interests.
· Speeding up your searches.
· Recognizing you when you return to our Website.
The technologies used for automatic data collection may encompass:
1. Cookies (or Browser Cookies): These are small files placed on your computer's hard drive. You can decline browser cookies by adjusting your browser settings. However, this may hinder access to certain parts of our Website. If your browser settings allow cookies, our system will issue cookies when you visit our Website.
2. Flash Cookies: Specific Website features may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are managed separately from browser cookies.
3. Web Beacons: Our Website pages and emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs). These files permit us to count users who have visited certain pages or opened an email, and they facilitate various website statistics (e.g., measuring the popularity of specific website content and ensuring system and server integrity).
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications on the Website, including advertisements, are provided by third parties such as advertisers, ad networks, servers, content providers, and application providers. These third parties may use cookies independently or in conjunction with web beacons and other tracking technologies to collect information about your use of our Website.
The information they collect may be associated with your personal information or include data about your online activities across different websites and online services. They may use this information for interest-based (behavioral) advertising or other tailored content delivery. In addition to helping advertisers reach the right audience for their products and services, behavioral advertising supports our Website in offering free content.
We do not have control over the tracking technologies of these third parties or how they use them. If you have inquiries regarding an advertisement or other tailored content, please reach out to the responsible provider directly.
HOW WE USE YOUR INFORMATION
We use the information we collect about you or that you provide to us, including personal information, for the following purposes:
· To present our Website and its contents to you.
· To provide you with information, products, or services that you request from us.
· To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.
· To provide you with notices about your account/subscription, including expiration and renewal notices.
· To carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements.
· To notify you about changes to our Website or any products or services we offer or provide though it.
· To improve our Website, products or services, marketing, or customer relationships and experiences.
· To allow you to participate in interactive features, social media, or similar features on our Website.
· To measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.
· To generate leads for sales and service partners, including third party advertisers.
· In any other way we may describe when you provide the information.
· For any other purpose with your consent.
We may also use your information to contact you about our and third parties' goods and services that may be of interest to you, as permitted by law. If you prefer that we do not use your information in this manner, please utilize the unsubscribe mechanism at the bottom of our emails and refrain from using the Company's website and services.
The information we have collected from you may also be used to enable us to present advertisements to target audiences for our advertisers. Although we do not disclose your personal information for these purposes without your consent, if you click on or interact with an advertisement, the advertiser may presume that you meet its target criteria.
DISCLOSURE OF YOUR INFORMATION
We may disclose aggregate information about our users, as well as information that does not identify any individual, without limitations.
We may also disclose personal information we collect or you provide as detailed in this privacy policy:
· To our subsidiaries and affiliates.
· In accordance with applicable law, to a purchaser or other successor in case of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, be it as a going concern or as part of bankruptcy, liquidation, or a similar process, in which personal information about our customers and users is among the assets transferred.
· To advertisers and advertising networks necessitating the information for selecting and delivering pertinent advertisements to you and others. We may also utilize aggregate information to help advertisers target a specific audience.
· To third parties who wish to market their products or services to you.
· To contractors, service providers, and other third parties supporting our business (e.g., analytics and search engine providers assisting with Website enhancement and optimization). These parties are contractually obligated to maintain the confidentiality of personal information and to utilize it exclusively for the purposes for which we disclose it to them, adhering to the same standards outlined in this policy.
· To fulfill the purposes for which you provided the information. For example, if you provide an email address to use the "email a friend" feature of our Website, the contents of that email and your email address will be transmitted to the recipients.
· For any other purpose disclosed to you when you provided the information or with your consent.
We may also disclose your personal information:
· To comply with any court order, law, or legal process, including responding to any government or regulatory requests as mandated by law.
· To enforce or apply our terms of use (www.postcall.ca/terms), terms of sale, and other agreements, including billing and collection purposes.
· When we believe that disclosure is necessary or appropriate to protect the rights, property, or safety of our customers, Zephrous Inc., or others. This includes exchanging information with other companies and organizations to prevent fraud and reduce credit risk.
TRANSFERRING YOUR PERSONAL INFORMATION
We may transfer personal information we collect or you provide as described in this policy to contractors, service providers, and other third parties aiding our business. These parties are contractually bound to maintain the confidentiality of personal information and use it solely for the purposes for which we disclose it, adhering to the same standards set forth in this policy.
We may process, store, and transfer your personal information to foreign countries with varying privacy laws that may not be as comprehensive as Canadian law. In these scenarios, government entities, courts, law enforcement agencies, or regulatory bodies in those countries may gain access to your personal information through their laws. Whenever we engage a service provider, we mandate that their privacy and security standards conform to this policy and applicable Canadian privacy regulations.
By providing your personal information or interacting with the Website, you consent to this transfer, storage, or processing.
DATA SECURITY
We consider the security of your personal information a top priority. We utilize physical, electronic, and administrative measures designed to protect your personal information from accidental loss and from unauthorized access, usage, alteration, and disclosure.
Your safety and security are also dependent on you. If we have provided you with a password to access specific parts of our Website, it is your responsibility to keep this password confidential. Please refrain from sharing your password with anyone. Exercise caution when providing information in public areas of the Website like message boards, which are accessible to any Website visitor.
Though we strive to protect your personal information, the transmission of information via the Internet is not entirely secure. Despite our best efforts, we cannot guarantee the security of personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not liable for the circumvention of privacy settings or security measures contained on the Website.
DATA RETENTION
Unless permitted or mandated by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it. This includes satisfying any legal, accounting, or reporting requirements. Under specific circumstances, we may anonymize your personal information to disassociate it from you. We reserve the right to use such anonymous and de-identified data for legitimate business purposes without further notice or consent.
CHILDREN UNDER THE AGE OF 13
Our Website is not designed for individuals under 13 years of age. No one under the age of 13 may provide any information on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use the Website or provide any information on it or through its features, make purchases on it, use its interactive or public comment features, or disclose any information about yourself, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn that we have collected or received personal information from a child under 13 without verifying parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
It is essential that the personal information we hold about you remains accurate and up-to-date. Please inform us of any changes to your personal information. By law, you have the right to request access to and corrections of your personal information.
If you wish to review, verify, correct, or withdraw your consent for the use of your personal information, you may send an email to [email protected]. Please note that we cannot delete your personal information without also deleting your user account. We may not accommodate requests to alter information if the change would violate any law or legal requirement or render the information incorrect.
We may ask for specific information to help confirm your identity and your right to access, and to provide you with the personal information we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide access to some or all of the personal information we hold about you, or we may have destroyed, erased, or made your personal information anonymous according to our record retention obligations and practices. If we cannot provide you with access to your personal information, we will explain the reasons, subject to any legal or regulatory restrictions.
We will provide access to your personal information, subject to exceptions outlined in applicable privacy legislation.
WITHDRAWING YOUR CONSENT
If you have provided consent for the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at [email protected]. Please note that withdrawing your consent may affect our ability to provide a specific product or service, and we will clarify the implications at the time to aid your decision.
CHANGES TO OUR PRIVACY POLICY
Our policy is to post any changes we make to our privacy policy on this page. In the event of material changes to how we handle users' personal information, we will notify you via email to the primary email address specified in your account and through a notice on the Website's home page.
We include the last revision date of the privacy policy at the top of the page. It is your responsibility to ensure that we have your current, active, and deliverable email address, and to periodically visit our Website and review this privacy policy for any updates.
CONTACT INFORMATION AND CHALLENGING COMPLIANCE
We welcome your inquiries, comments, and requests concerning this privacy policy and our privacy practices. Please contact us at:
Privacy Officer [email protected]
We have established procedures to receive and address complaints or queries related to our handling of personal information, compliance with this policy, and applicable privacy laws. If you wish to discuss our compliance with this policy, please reach out to our Privacy Officer using the contact information provided above.